Module 10 – Drop in Q & A
https://youtu.be/ydxDzuylpcA
https://www.mindtools.com/pages/article/newTMC_88.htm#:~:text=Questioning%20Techniques%201%20Open%20and%20Closed%20Questions.%20A,Rhetorical%20Questions.%20…%206%20Using%20Questioning%20Techniques.%20